We ask that you give us 24 hours notice should you need to cancel. We understand, however, that things sometimes come up so should you need to change your appointment with less notice, please call or email us as soon as possible.
At this time, Paintbox does not hold credit card information for individual guests or parties of two. We've adopted this with you in mind as it allows for easier, faster booking. For parties of three or more, we require credit card information to hold appointments. Should you need to cancel or change your plans, simply let us know at least 72 hours ahead of time. Groups of three or more who cancel without notice or fail to show will be charged 50% of the full price of services originally scheduled.