Cancellation PolicyIndividual Cancellations:
Should you need to cancel or reschedule your appointment to a future date, we ask that you contact us by 8PM the evening before your appointment. You can cancel your appointment online by logging into your account or by e-mailing us at firstname.lastname@example.org. If you don't cancel within that time frame, you will be charged 50 percent of your appointment. All same day bookings are subject to a late cancellation fee of 50 percent of the appointment. If you do not cancel and do not show up to your appointment, you will be charged the full cost of your service, plus 20 percent gratuity.Group Cancellations:
For parties of eight or more, or for any size luxe mani date, simply let us know at least 48 hours ahead of time if you need to cancel or change your plans. Groups of eight or more who cancel without notice or failure to show will be charged the full price of services originally scheduled, plus 20 percent gratuity.