Shipping and Delivery

Where does Paintbox ship?

Paintbox currently ships to all 50 states. Unfortunately we cannot deliver to US territories (i.e. Puerto Rico) or Canada at this time.  

How long will it take to receive my order?

All orders are currently shipped via USPS Priority Mail.  Standard shipping is $4.95.  Please allow 7 to 10 days for delivery to your address, though in many cases, your order will arrive much sooner.

What is your return policy?

Paintbox will issue a refund to the original form of payment for defective items only. Please email with a description of the defective product and for the return address. Refunds are issued once merchandise has undergone a quality control check upon receipt. Shipping fees are non-refundable. Please note we do not issue refunds for our services in studio or for gift card purchases.